Job Title:
Imaging Support Engineer I
Status:
Full-time
Salary/Wage:
TBD
Description:
IMAGING SUPPORT ENGINEER I
Topcon Medical Systems is a world-leading designer and manufacturer of diagnostic equipment and software for the ophthalmic community. Our imaging, diagnostic, refractive, lens processing and surgical products are preferred by eye professionals throughout the world. We are currently seeking a customer-focused candidate with basic technical know-how and up to 1 year experience in technical support to provide product assistance to Topcon’s customers.
You will provide “Level 2” technical support to Topcon’s customers; resolve database, remote connectivity and image management issues and provide staff support.
To qualify, you’ll need a BS or AS in Computer Technology or related field; 1-3 years experience in customer service and the ability to communicate professionally with customers. Excellent knowledge of MS Windows & MS network environment (DNS, DHCP, VPN, RDP, etc.) and basic knowledge of MS Server 2003/2008 are also required. Strong communication, organizational, negotiation and critical thinking skills are a must. Experience in the medical device industry is preferred.
Topcon offers a competitive compensation and benefits package.
If you’re a proactive problem solver and strong communicator, please apply online by visiting www.topconmedical.com and clicking the 'Careers' tab.
Topcon is an equal opportunity employer and invites applications from all qualified individuals. Candidates must be legally authorized to work in the United States.
Requirements:
Associate Degree
