Surgery Scheduler

Retina Consultants of Houston - Bellaire, TX
Posted: July 12, 2018

We are a growing, multi-provider, multi-location, ophthalmic practice in the Houston area seeking a FULL TIME surgical coordinator for an Ophthalmology surgical services.

Our practice seeks a fast paced and experienced professional with at least 2 years of related experience. This is a unique opportunity to work as our surgical coordinator and patient educator. Will be responsible for surgery scheduling, paperwork, and patient coordination. Must be extremely organized, detailed and a strong team player.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

  • Provides patients with pre-op counseling. Schedules appointment dates/times for patients and physicians using computerized scheduling system with ability to assist patients in being compliant in pre-op and post-op regiments.
  • Interact with patients, physicians and other staff both within the clinic/ASC and at outside facilities providing accurate, timely and responsive information.
  • Coordinate processes and route all paperwork as required to meet physician and facility requirements. Provides accurate, thorough and complete documentation of all information pertinent to patient treatment.
  • Returns and responds to all calls relating to scheduling.
  • Ensures medical clearances are obtained by patient prior to surgery.
  • Obtains authorizations prior to surgery date.
  • Ensures insurance verifications are received prior to office visits and procedures.
  • Takes payments for office visits, procedures and past due balances.
  • Knowledgeable regarding co-management with OD’s and ensures compliance with scheduling of post-operative visits.
  • Communicates with MD’s as needed.
  • Communicates with assigned physician and surgery center staff to ensure all special supplies are received prior to surgical date and informs ASC of any add on patients.
  • Reschedules appointments as needed.
  • Helps with other ancillary tasks including but not limited to following up with patients that no-show or cancel surgical appointments, sending H&P orders and consents to outside hospitals, update surgical scheduler protocol handbook, constantly edit consents and documents as processes change, training sessions with our Ophthalmic surgeons, etc.

ADDITIONAL RESPONSIBILITIES:

  • Work as a team member within the patient services department and all other departments.
  • Establish and maintain effective working relationships with physicians, staff and management.
  • Effectively cope with typical job stress.
  • Document work processes as required.
  • Demonstrate courtesy and helpfulness toward patients and their families.
  • Perform other duties as assigned.

Retina Consultants of Houston

Retina Consultants of Houston

Bellaire, TX

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