One of Dallas’ largest and fastest growing ophthalmology practices is looking for a full time patient surgical counselor for their Dallas location. This individual will be responsible for educating patients who are scheduling surgery with the goal to ensure patients are comfortable and understand their options and the process before, during and after surgery. The counselor will prepare the schedule, maintain files and use effective communication between team members, the clinical team and the surgery center to keep a consistent flow. Additional duties may include obtaining necessary patient history, scheduling surgery and postoperative care, coordinating with billing department regarding patients’ benefits and pre-authorizations, securing payment method information and financing all the while keeping the patient in a relaxed and comfortable environment.
Excellent communications, presentation and listening skills are a must. Candidate must have computer and personal organizational skills. A positive attitude is necessary everyday as well as the ability to keep cool in stressful or very busy situations. This person must enjoy working with others, be adaptable to our very dynamic practice and have a real willingness to learn. Previous ophthalmic assisting, knowledge of refractive lenses, Lasik/PRK and sales experience a plus.
Fluent Spanish a plus.
Benefits, after 90 day probationary period, include paid time off, medical and dental insurance, flex spending, 401K, reimbursement for continuing education and certification expenses, scrubs, a competitive wages based on prior work experience and an exciting opportunity for growth. Equal opportunity employer named by the Dallas Morning News' Top 100 Places to Work 5 years in a row.