Patient Services Representative

Optometric Eye Care Center - Osseo, MN

Seeking a positive, energenic, detail oriented person to manage a variety of responsibilites for our optometric practice. This position will require travel between our three locations. Applicants must be able to work fulltime hours Monday through Friday and two Saturday mornings per month. Must be able to work in a fast paced work environment.

Job Summary

  • Responsible for greeting patients/visitors
  •  Providing patients information about our services
  • Communicating with other departments
  •  Scheduling patient appointments in an efficient and timely manner
  •  Performing insurance verifications
  •  Charge entries
  •  Preparing  daily clinical paperwork
  • Explaining patients options for ordering contact lenses and placing the order

Essential Skills and Abilities

  • Strong emphasis on patient experience
  • Excellent communication/interpersonal skills
  • Professional phone etiquette 
  • Self starter with a positive attitude
  • Must be able to Multitask and work well under pressure
  • Enjoys working with patients in person and over the phone
  • Team-oriented and ability to work as a team member
  • Ability to pay attention to detail
  • Flexibility a must

Education and Experience

  • High school diploma or equivalent
  • 1 year minimum previous  medical office setting experience, or customer service representative


  • A competitive compensation package that rewards performance
  • PTO
  • Health/Dental
  • HSA
  • Flex Spending
  • 401K

If you are passionate about eye health and want to join our team in "Preserving and Enhancing Vision Throughout Life" submit a cover letter and resume to:

Optometric Eye Care Center

Optometric Eye Care Center

Osseo, MN