Patient Access Coordinator

Retina Consultants of Houston - Houston, TX
Posted: March 29, 2020

Location: 23501 Cinco Ranch Blvd, Katy, TX, 77494 with commute to near by clinics are expected.

Position Description:

The Front Desk Coordinator serves as a liaison between patients, clinical staff, and the business department. The duties may include patient data entry, scheduling, identifying medical benefits and patient responsibilities, and front-end revenue cycle duties.


  • Complies with HIPAA and OSHA regulations
  • Complies with RCH practice standards and policies of department and organization
  • Delivers positive patient experience
  • Maintains respectful attitude towards patients, RCH leadership, and peers
  • Maintains a safe, clean, and organized reception/waiting room area
  • Coordinates appointments, validates patient demographic and insurance information, identifies medical benefits
  • Corrects and updates all necessary data to assure timely, accurate billing submission
  • Identifies all patient financial responsibilities, accurately calculates estimates, collects patient financial liabilities, posts payment transactions as appropriate in PM and check-in systems
  • Educates patients/family members regarding billing processes and financial responsibility
  • Appropriately communicates notification of issues that may result in service delays or denials
  • Performs daily reconciliation and delivers daily bank deposits
  • Ensures office supplies are adequately stocked, re-order supplies as necessary
  • Performs daily job duties timely and accurately and within policy and procedure
  • Completes and/or attends mandatory training and educational sessions
  • Demonstrates adaptability and flexibility during changing demands

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Retina Consultants of Houston

Retina Consultants of Houston

Houston, TX

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