Ophthalmic Technician

DAC Technologies - Garland, TX
Posted: September 7, 2018

Currently seeking an ideal candidate for our Ophthalmic Digital Surfacing Engineer role.

Provide technical digital surfacing product & process support for DAC Technologies’ Sales Managers, Product Development team and Customers.  

The responsibilities of the Digital Surfacing Engineer shall include (but are not limited to):

  • Qualify DAC Technologies’ products with customers’ existing equipment and processes.
  • Provide detailed and clear technical feedback on product performance.
  • Provide first level technical support for DAC Technology customers
  • Communicate the technical advantage and the Total Cost of Ownership (TCO) of our product.
  • Provide appropriate recommendations based on the customers’ needs.
  • Research and utilize scientific knowledge and experience to provide in-depth explanations pertaining to how our products will meet customers’ demands.
  • Help customers identify any potential needs for additional products, based on their application.
  • Enthusiastically pursue meeting and exceeding customer requirements.
  • Build good rapport with customers and follow through on all commitments.
  • Develop and maintain professional relationships with the sales team and all customers.
  • Travel required.

Education:

  • A Bachelor’s Degree, B.S. in Mechanical Engineering preferred. Equivalent experience in lieu of degree will be considered.

Experience:

Five years working with Ophthalmic Digital Surfacing Systems.

Skills/Knowledge:

  • Product and equipment knowledge pertaining to ophthalmic digital surfacing systems
  • Expertise in schneider optical machines.
  • Advanced understanding of topography of a free form lens 
  • Thorough knowledge of Lab Management Software’s (LMS) 
  • Understand processes from various digital surfacing equipment manufacturers
  • Bi-lingual skills are desirable (Spanish).
  • Excellent PC skills including, but not limited to: Word, Excel, PowerPoint, and Access
  • Outstanding verbal and written communication skills
  • Strong attention to detail, time management, analyzing, and organizational skills

DAC Technologies

DAC Technologies

Garland, TX

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