Ophthalmic Technician

Mid Atlantic Retina - Lansdale, PA

Classification:
Non Exempt

Reports to:
Clinical Office Manager

Job Description:

Provide direct patient care by providing technical and clinical support to Ophthalmologists.  This position floats between our Lansdale and Bethlehem offices.

Essential Functions:

  • Regular and predictable on-site attendance required.
  • Prepare patient and instrumentation appropriate to exam.
  • Room patient timely and accurately.
  • Collect patient medical history including chief complaint.
  • Update medications, allergies, health maintenance system at time patient is roomed.
  • Screen patient and perform accurate and consistent documentation and measurement tasks in relation to:
    • Visual acuity, confrontational visual fields, evaluation of motility, papillary function tests, color plates, applanation tonometry, dilation of pupils, B Scan, ophthalmic imaging including fluorescein angiography, etc.
  • Assist provider with laser and injection procedures.
  • Provide patient home care instructions and counseling.
  • Clarify pre-op and post-op instructions with patients.
  • Maintain practice standards of sterile technique and infection control.
  • Process pharmacy requests, patient phone calls, and provider messages appropriately.
  • Facilitate daily operations and responsibilities of the “patient flow” within the department.
  • Ensure smooth office operations which support teamwork, and generate a positive attitude between front and back office staff.
  • Ensure department maintains sanitary conditions in exam and procedure rooms.
  • Attend regular staff meetings.
  • Consult with manager on problems and interpretation of policies and procedures to ensure patient and office needs are met.
  • Maintain appropriate inventory levels and order supplies and minor equipment as directed.
  • Troubleshoot equipment malfunctions; call for service as necessary.
  • Promote a high quality of care delivery through protocols.
  • Assist the manager review workflows to aid in process improvement and efficient patient care delivery.
  • Actively engage in discussion and review of processes, patient flow, EMR data input, and other office activities.

Competencies:

  • Excellent clinical skills coupled with the ability train technical staff.
  • Strong knowledge of proper medical chart documentation and coding.
  • Strong knowledge of diagnostic ophthalmic equipment.
  • Exceptional interpersonal communication skills.

Supervisory Responsibility:

This position has no direct supervisory responsibilities.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email.
  • This position is very active and requires standing and walking all day.
  • Occasional bending, kneeling, stooping, and crouching.
  • Lift or move objects weighing over 20 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina.
  • Use senses to observe and examine patients, paying attention to detail/  Working with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying, recording, storing or retrieving information.
  • Following through on plans or instructions.
  • Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients.

Position Type/Expected Hours of Work:

Occasional evening and weekend work may be required as job duties demand.  This position floats between our Lansdale and Bethlehem offices.

Travel:

Travel is required for this position.

Required Education and Experience:

High school diploma or equivalent.

Additional Eligibility Qualifications:

  • Two years clinical experience in Ophthalmology practice setting.
  • COT, COA or Order Entry for Meaningful Use Certification
  • EHR experience

EEO Statement:

MAR is a proud Equal Opportunity Employer.


Mid Atlantic Retina

Mid Atlantic Retina

Lansdale, PA