This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 6 months of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires.
Provides direct patient care by providing technical and clinical support to Ophthalmologists.
- Prepare patients and instrumentations appropriate to exams.
- Room patient timely and accurately.
- Collect patient medical history including chief complaint.
- Update medications, allergies and health maintenance system at time patient is roomed.
- Screen patients and perform accurate and consistent documentation and measurement tasks in relation to:
- Visual acuity, confrontational visual fields, evaluation of motility, papillary function tests, color plates, applanation tonometry, dilation of pupils, B Scan, ophthalmic imaging including fluorescein angiography, etc.
- Perform a variety of imaging tests in order to aid the physicians in documenting, tracking and treating all forms of eye disease.
- Assess and monitor patients' well-being before, during and immediately after IV injections related to fluorescein and ICG angiography.
- Scribe for physicians.
- Assist provider with laser and injection procedures.
- Clarify pre-op and post-op instructions with patients.
- Provide patient home care instructions and counseling.
- Maintain practice standards of sterile technique and infection control.
- Process pharmacy requests, patient phone calls and provider messages appropriately.
- Facilitate daily operations and responsibilities of the "patient flow" within the department.
- Ensure smooth office operations in order to support teamwork and generate a positive attitude between front and back office staff.
- Ensure department maintains sanitary conditions in exam and procedure rooms.
- Attend regular staff meetings.
- Consult with manager on problems and interpretation of policies and procedures to ensure patient and office needs are met.
- Maintain appropriate inventory levels and order supplies and minor equipment as directed.
- Troubleshoot equipment malfunctions; call for service as necessary.
- Promote a high quality of care delivery through protocols.
- Actively engage in discussion and review of processes, patient flow, EMR data input, and other office activities.
- Regular and predictable on-site attendance required.
- Work overtime as needed.
- Travel to other MAR locations as needed.
- Perform other duties as assigned.
- Communication Skills- Ability to communicate with patients, co-workers, physicians and management is critical.
- Professionalism - Develops individual relationships with coworkers while maintaining work appropriate boundaries.
- Customer Service - Conflict resolution skills, responds promptly to customer needs.
- Technical Skills - Knowledge of health care and medical procedures, including terminology. Knowledge of retina / vision / ophthalmic terminology and procedures.
- Problem Solving/Analysis - Identify and resolve problems and conflicts promptly.
- Ethical Conduct - Maintains confidentiality.
- Time Management - Maintains high volume productivity level for essential functions.
This position has no direct supervisory responsibilities.
This job operates in a professional medical office environment. This role routinely uses medical diagnostic equipment found in a retina clinic including lasers as well as standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email.
- This position is very active and requires standing and walking all day in order to get patients and bring them to rooms, assist physicians and rotate assignments with other staff.
- Occasional bending, kneeling, stooping and crouching.
- Lift or move objects weighing over 20 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light.
- Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to administer drops.
- Use senses to observe and examine patients, paying attention to detail.
- Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information.
- Following through on plans or instructions.
- Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients.
- Sustain physical contact with another person in order to guide them due to diminished vision.
Position Type/Expected Hours of Work
This is a full time position. Occasional overtime may be required as job duties demand.
Willingness to travel is required.
Required Education and Experience
- High school diploma or GED equivalent.
- 1 year health care work experience or equivalent medical training
MAR is a proud Equal Opportunity Employer.