We are sourcing an Oculoplastics Coordinator to join our team as a full time employee in our location in Ormond Beach, Florida.
Responsibilities Roles and Responsibilities: Successfully grow the TEA Oculoplastics Surgery services market share. Serve as the primary point of contact, consultation, information, sales and service for potential oculoplastic surgery patients. Assist with creating clinic efficiency, including, contact with various patients, departments and key individuals in the surgical evaluation and scheduling processes. Be the subject matter expert and evangelist for our oculoplastics surgery benefits, qualifications, options and discounts. Work closely with the Project Manager to ensure a positive and seamless experience for our patients. Facilitate the scheduling of evaluation appointments, surgeries and follow up for oculoplastics and support the organization as needed in the scheduling and follow up for other surgical services provided by TEA/TSC. Discretely manage financing options with patients, assist with application questions and facilitate approval process for qualified patients within all surgical lines of business. Maintain prospective lead databases, from entry of patient information and tracking of patient through conversion to patient customer via effective communication including, phone calls, letters, emails, articles and/or informational newsletters. Drive the development of oculoplastic marketing materials, programs, and social media.
Required Skills and Experience: Oculoplastic experience prefered. Minimum of 3-5 years of surgical, aesthetic elective services, coordination or sales in ophthalmology, plastics, or dermatology. Exemplary customer services skills and delivery with a strong acumen for conversion of individuals from patient to patient customer.