Lead Optometric Technician

Simon Eye Associates - Wilmington, DE
Posted: April 28, 2020

Our rapidly expanding practice has an immediate opportunity for a Lead Optometric Technician. In this role, you will leverage your Optometric/Ophthalmic Technician experience to lead, supervise, and develop our Optometric Technician team. This is a great opportunity to join the area’s top optometry provider at a time of explosive growth.  If you have the desire to make your mark on a business that is quickly scaling, this might be the place for you.

Specific Responsibilities:

  • Ensure standardization of processes through effective staff training and performance management.
  • Create weekly technician schedule to ensure adequate staffing levels while utilizing all resources in the most efficient manner.
  • Provide outstanding service to patients and internal departments.
  • Continuously monitor and recommend ways to improve processes relating to patient flow and service

Successful Candidate Will Demonstrate:

  • Proven ability to communication performance feedback to help people succeed.
  • A systematic approach to problem solving for all types of issues.
  • Competence with identifying process improvement opportunities and then helping to implement them.
  • Enthusiasm and positive mindset – must be able to effectively work with patients, doctors and employees to resolve technical and service issues in a mutually satisfactory manner.
  • Organization in how they go about their work, able to multi-task when needed.
  • Discretion and professionalism - which is expected due to the exposure to sensitive operational and patient information
  • Self-motivation – able to keep up with required tasks in a timely manner.
  • Flexibility to handle tasks as they arise in addition to those already scheduled

Minimum Qualifications and Requirements

  • 5+ years of Optometric or Ophthalmic Technician experience
  • 3+ years of successful leadership experience
  • Excellent verbal and written communication for exemplary customer service
  • Demonstrated skills in problem solving, time management and adaptable to a changing environment.

About Us

Simon Eye and Vision Quest are partner practices with a combined 25 Optometrists and 110 staff serving northern and southern Delaware. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.  

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Simon Eye Associates

Simon Eye Associates

Wilmington, DE

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