Responsible for monitoring daily work up bins and patient flow.
- Monitoring work up bins and arranging charts to help patient flow.
- Assist with directing walk in patients if triage is unable.
- Assist with preparing and posting daily schedules in advance.
- Assist tech supervisor’s assess where additional tech help is needed.
- Assist front desk with scheduling questions.
- Approving/reviewing all H&P’s before they are sent over to the surgery center.
- Check inventory and alert purchasing coordinator what is needed for local and satellite offices.
- Assist tech supervisor’s in equipment shut down at the end of day.
- Promptly and professionally assisting the doctor in patient care.
- Scribing for physicians.
- Confirming all patients have been seen and in a timely manner.
- Performing technical workups, taking patient medical histories and special testing.
- Entering patient health history into the electronic medical record.
- Communicating with patients regarding follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery scheduling, etc.
- Maintaining and cleaning lane equipment. Report to supervisor if not in working condition.
- Returning and documenting phone calls to patients and pharmacies.
- Assisting in minor surgery.
- Maintaining patient confidentiality.
- Attending required meetings.
- Occasional same day travel to Satellite locations with variable work hours.
- Works on a rotating Saturday morning as scheduled.
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
- Available to doctor and present in the pod when needed.
- Understands role in the pod's team effort.
- Demonstrates working knowledge of eye anatomy, disease, symptoms and ocular meds.
- Efficiently and accurately interviews patients and documents histories.
- Consistently works with a minimum three patients per hour.
- Accurately performs:
- Visual Fields
- Muscle Testing
- Pupil Exams
- External Photos
- Tear Osmolarity
- Prepare Injections
- Utilizes proper eye drop technique and sterility.
- Familiar with the identity of and proper care for minor surgery instruments.
- Understands and uses proper sterile technique.
- Understands characteristics of common anterior segment disorders and oculoplastic conditions.
- Utilizes proper universal precaution procedures.
- Fluent with explanations to patients regarding the doctor’s care plan.
- Conscientious about accurately and completely documenting all patient communications.
- Understands and follows procedures for surgical and procedural consents.
- Displays consistent professionalism.
- Is energetic and empathetic with patients.
- Consistently displays positive rapport with fellow employees.
- Cooperates with supervisory staff and physicians.
- Scribes readily when doctor desires.
- Demonstrates flexibility in job assignment.
- Complies with the No Cell Phone policy in patient areas.
- Takes pride and ownership in success and image of R.M.E.C.
- Demonstrates initiative in accomplishing practice goals.
- Conforms to all RMEC policies and procedures including punctuality, attendance and dress codes.
- Understands and practices all safety expectations.
- Position requires good understanding of ophthalmic practice and patient care.
- Knowledge of medical instrumentation and its proper care and usage needed.
- Ability to assess common safety hazards and take precautions to establish a safe work environment required.
- Ability to communicate with patients, co-workers and supervisor is critical.
- Must be willing to help in all areas and understand the need for efficient use of time.
- Must be available to work on an as-needed basis anytime the clinics are open.
- Minimum 30 hours per week; days and hours may vary each week.
- High school diploma or GED.
- Previous experience or training in this or similar position.
- Must pass a criminal background check and drug screen.
- Must hold a valid Driver’s License and current automobile insurance.
- Must be willing to travel to other office locations as needed.
Must have the ability to comply with the Rocky Mountain Eye Center Lead Tech Code of Ethics as stated below.
Rocky Mountain Eye Center Lead Techs shall:
- Act in a professional manner, respond to the patient needs, and support co-workers and associates in providing quality patient care.
- Deliver patient care and services unrestricted by the concerns of personal attributes or the nature of the disease or illness, and without discrimination on the basis of sex, race, creed, religion or socio-economic status.
- Assess situations; exercise care, discretion, and judgement; assume responsibility for professional decisions; and acts in the best interest of the patient.
- Act as an agent trough observation and communication to obtain pertinent information for the ophthalmologist to aid in the diagnosis and treatment of the patient and recognizes that interpretation and diagnosis are outside the scope of practice for the profession.
- Practice ethical conduct appropriate to the profession and protect the patient’s right to quality ophthalmologic care.
- Respect the confidence entrusted in the course of professional practice, respect the patient’s right to privacy, and reveal confidential information only as required by law or to protect the welfare of the individual or the community.
- Continually strive to improve their knowledge and skill trough the participation in continuing education and professional activities, sharing knowledge with colleagues, and investigating new aspects of professional practice.
- Represent Rocky Mountain Eye Center in a professional and respectful manner. Any discussions about the company, coworkers, management and physicians should be positive and encouraging to the other staff as well as the public.
- BE A ROLE MODEL!
Failure to Conform to the Minimally Acceptable Standards: Engaging in unprofessional conduct can result in but limited to loss of Lead Tech title and position.
- Must be able to stand for long periods of time.
- Must be able to write.
- Must be able to hold arms at shoulder height.
- Must be able to communicate via phone.
- Must have manual dexterity to work with ophthalmic equipment.
- Must be able to view and type computer data.
The American with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. I am able to perform the required duties and tasks as outlined in the job description above without accommodation.
This opportunity is for all locations and will report to the Clinical Supervisor.