Medical Receptionist - Full-time
POSITION: Medical receptionist for busy, multi-physician Ophthalmology practice in Silver Spring, MD.
Answer multiline phone system and distribute messages to clinic staff. Documents incoming patient calls on electronic patient account.
Presents a professional/knowledgeable atmosphere for dealing with patients on a daily basis. Maintains patient confidentiality.
Schedule patient appointments, collecting all pertinent demographic information.
Verify insurance benefits for patients’ appointments.
Check in and check out patients, collecting all applicable copays, deductibles, and coinsurance amounts; accurately posts payments daily.
Utilizes the patient portal for distribution of medical records.
File/fax/scan dictations, clinical information, etc.
Process medical records requests.
Obtain proper referrals from PCP’s when needed.Run reports and reconcile daily batches.
Other duties as needed.
Must be punctual and reliable.
Education & Experience:
Two (2) years of medical front office experience is required.
High school diploma or equivalent is required. English/Spanish speaking required. Additional education, training or college degree is preferred. Advance training provided on the job.
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