Customer Support Associates
YCC International Corporation is an eyeglasses frame manufacturer and distributor headquartered in Airway Heights, WA. We are looking for an energetic individual to join our team in filling a customer support position. The main responsibilities of this position are recommending and sending new and existing product samples to customers, receiving and shipping orders, managing inventory, interacting with customers via phone and assuring a highly efficient customer support system, preparing invoice and receiving orders. This position requires regular work hours, 8:00 am-5:00pm, Monday through Friday.
The required qualification and skill for this position are (1) passion to provide the highest level of service to delight customers, (2) great organization skills, (3) good communication skills, (4) capability of planning and work proactively and independently, (5) competent computer skills, (6) be able to get things done fast to meet deadlines, (7) attention to details, and (8) be able to lift up to 40 pounds. Optical experience is desirable but not required.
We offer an atmosphere working in a small team and is especially suitable for someone who is willing to take initiatives to come up innovative ideas to make difference and grow in his/her career. We offer competitive salaries with full benefits.