Certified Ophthalmic Technician

Duke Eye Center of Winston Salem

Duke Eye Center of Winston Salem
2025 Frontis Plaza Blvd
Suite 100
Winston Salem, North Carolina
27103

(336) 768-3240

United States

Job Title

Certified Ophthalmic Technician

Status

Full-time

Education

High School diploma or equivalent

Description

General Description of the Job Class

Under close supervision, assist the Eye Center physicians and other technical support personnel to perform diagnostic tests necessary for evaluation of patient eye problems. Performs basic ophthalmic testing procedures as directed by physician or supervisor including, but not limited to: visual acuity, history taking, tonometry, lensometry, motility, pupil assessment, visual fields, and may perform refraction. May administer dilation or anesthetic drops. Performs various clerical, stocking, and maintenance functions.


Duties and Responsibilities of this Level

1. Participates in the delivery of patient care in an effective manner. Under close supervision perform preliminary screening examinations for physician review including, but not limited to, visual acuity, history taking, tonometry, lensometry, motility, pupil assessment, visual fields, simple color vision tests, and may perform refraction. Examine the cornea, lens, and anterior chamber of the eye using a slit lamp and note variations from normal. May administer dilation or anesthetic drops. May assist with patient contact lens insertion and removal training.

2. Performs stocking and maintenance functions. Maintains physical environment of exam and procedure rooms. Cleans and stocks rooms daily and maintains appropriate supply of sample drug medications as needed. Assists with ordering medical/office supplies. Prepares for transport of contaminated instruments and equipment for sterilization. Facilitates calibration, maintenance, and monitoring of equipment as needed.

3. Performs various clerical functions. Assists with appointments and telephone call screening activities. Answers phones, takes messages and relays to appropriate individuals. Under direction of physician, may call pharmacy with prescription refills and records prescriptions in patients chart. Files test results, forms, and letters into medical records.

4. Demonstrates a positive, concerned and sensitive response in the work place. Interacts with patients, visitors, and all personnel in a courteous manner. Resolves conflict in a healthy and constructive manner. Maintains confidentiality of information regarding patients and co-workers; demonstrates respect for individual, cultural, and social differences. Contributes to the positive atmosphere of the work environment

5. Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Supports the development of other staff and formal learners.

6. Perform other related duties incidental to the work described herein.


Required Qualifications at this Level
Education: Work requires an education background generally equivalent to a high school education.



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Experience: Work requires certification as a certified Ophthalmic Assistant by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) AND 2 years of directly related experience working for an Ophthalmologist



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Degrees, Licensure, and/or Certification: Work requires certification as a certified Ophthalmic Assistant by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO)

Must have BLS Certification



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Knowledge, Skills, and Abilities: *Able to independently seek out resources and work collaboratively *Ability to establish and maintain effective working relationships *Able to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others *Able to teach patients and families in accordance with the plan of care *Able to use sensory and cognitive functions to process and prioritize information, treatment, and follow-up *Able to use fine motor skills *Able to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status *Able to use computer and learn new software programs *Able to navigate the entity to provide clinical care for patients *Able to withstand prolonged standing and walking *Able to remain focused and organized *Working knowledge of procedures and techniques involved in administering routine and special treatments to patients *Working knowledge of infection control procedures and safety precautions *Working knowledge and completion of appropriate JCAHO and other regulatory requirements


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