COT/Marketing/tech trainer

There are 4 posts in this topic by 4 people.

I am new to this site, am a COT that has been in Ped.Ophth.7yrs, general optometry/ophth.13years, and have recently been given an new opportunity by the CEO of our ESOP in Denver, CO to create my own position basically to do internal marketing/patient education material, also to coach and train techs as they work toward becoming certified, assist with training on HRT/PHP/OPTOS retinal imaging to bring basic non certified assistants up to speed as well as remaining 2 days in my usual COT position. Anyone know of resources I can access as I create my “title” and plan of action and implementation of the marketing/training aspects? I have utilized JCAHPO material to attempt training programs in the past for our practice with limited success due to the high turn over of un-certified/front desk help turned techs that our HR person tends to “promote” when these employees get tired of front desk work. Our practice is moving in a more positive direction with our new CEO so I have fertile ground to help our practice grow in the technical training aspects and want to be more of a coach to motivated these young inexperienced techs to get serious about certification and becomeing more professional. Anyone info will be greatly appreciated!
Thanks,
Patricia

 

Have you reached out to any of the COTP (Consortium of Ophthalmic Training Programs) member programs to see if they would share ideas and resources with you? I would think they would be a great starting place. Copy and paste this link to see a list of accredited programs:
https://jcahpo.org/CoA-OMP/list/

 

I could email you a list of the curriculum of the COT program i recently took if that would help at all.

 

Patricia,
I have been in your position, I do not have all the answers but can share what I have learned. I was a longtime optician- Practice Administrator who went into Organizational Training and Development and had to create a new title as a “recruiter” and plan of action for new store development. Feel free to call or email:
Angela M. Lehmkuhle ABOC, NCLEC, FL LDO
cell 727-453-2276
angela.lehmkuhle@nationalvision.com