Data Entry / Customer Service
Job Title:
Data Entry / Customer Service
Status:
Full-time
Salary/Wage:
TBD
Benefits:
Medical, Dental, 401(k), Vacation
Description:
Job Purpose:
Completes orders and invoices by receiving, processing, verifying, and calculating data.
Primary Duties:
* Receives orders by calling for voice messages; sorting faxes and e-mails; bursting orders; calculating totals; organizing documents for entry.
* Enters orders by inputting data into the order system; verifying addresses; flagging for price, promotion, and credit-limit problems.
* Forwards orders by routing orders to warehouse, laboratory, and sample orders.
* Verifies shipments by matching bills of lading; reconciling quantities; noting discrepancies.
* Prepares invoices by calculating charges; making necessary cuts; entering release numbers and shipping dates into database; placing orders in ready status; ordering invoices from computer invoicing system; mailing invoices.
* Generates credit memos by ordering memos from computer credit system.
* Forwards information by reading and routing correspondence.
* Updates job knowledge by participating in educational opportunities.
* Accomplishes accounting and organization mission by completing related results as needed.
Secondary Duties:
International /Customer Service
AS400 experience a plus
Skills/Qualifications:
Data Entry Skills, Organization, Attention to Detail, General Math Skills, Productivity, Independence, Telephone Skills, Word Processing , Documentation Skills, Dependability, Reporting Research Results
Requirements:
High School diploma or equivalent
